Privacy Policy

TMS Indoor Air Quality (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you contact us or book a service
• Mailing address and property information necessary to provide our services
• Communications and correspondence you send us

We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs. We do not sell this information.

How We Use Your Information

• To schedule and perform services at your property
• To communicate with you about your service requests and appointments
• To send service reminders, warranties, and maintenance follow-ups
• To respond to your questions and provide customer support
• To improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected] or 413-338-8500. We will respond to reasonable requests within 30 days.

Contact Us

If you have questions about this Privacy Policy, please contact us: